Lennys Catering Experience
Applications:
Adobe Illustrator
Adobe Photoshop
Problem
Lennys’ catering program was hindered by an outdated presentation that no longer reflected the brand’s mission of serving good, hearty food to communities. The existing catering boxes lacked authenticity and visual appeal, leaving customers with a less memorable experience. Additionally, franchisees did not have strong marketing materials to support and elevate their catering efforts, making it difficult to deliver a consistent and engaging brand experience across locations.
Solution
To enhance the Lennys catering experience, I created a selection of catering-specific materials designed to make the service feel more thoughtful and aligned with the brand. This included designing a thank-you note card to be placed inside catering boxes, providing a personal touch of appreciation to customers. I also redesigned the catering boxes to better reflect Lennys’ identity and developed a catering experience that gained the trust of franchisees to contact me for additional local marketing materials, such as catering-centered coupons and promotional assets. These updates not only strengthened brand consistency but also empowered franchisees with tools to provide customers with a more memorable and authentic Lennys catering experience.